- If you have been printing with the old Pharos system (before Winter 2014), you will need to remove those wireless printers and drivers from System Preferences.. → Print & Scan. Select each printer then use the minus sign to delete them and their drivers.
- The new Pharos System has a new job pop-up. You need to remove the old pop-up by running the Pharos Uninstaller:
- Using Finder go to to the directory /Library/Application Support/Pharos/Utilites and double-click on the uninstaller.
- Select "Pharos Popup" and any other components and click Continue.
- There will be a pop-up for selected items. Click Continue.
- Type-in the adminstrator username and password when requested.
- and press Enter and, when completed, Done.
- Using Finder go to to the directory /Library/Application Support/Pharos/Utilites and double-click on the uninstaller.
- Before installing this Client software, please verify that your system meets these minimum system requirements below.
System Requirements
- Macintosh OS 10.3 or later including 10.9.
Instructions and Downloads
In this procedure you will need to download and install this program (double-click).
- The download will give you this pop-up. Select Save File then click OK.
- In your download location, double-click on the .dmg file.
- Another folder will appear with some files. Double-click on Popup.dmg.
- The installer will appear. Click on Continue.
- Click on Continue.
- Click on Install.
- Type-in an administrative ID and Password for your MacBook then click Install Software.
- At the end click Close.
- To be able to print, you'll need to be sure you have installed the HP Printer Software Update 2.16.1 from Apple Update.
- Run Apple Update ( Apple Icon → Software Update).
- If you don't see this update, check if you've already installed it by clicking Apple Icon → About This Mac → More Info... → System Report → Software → Installations.
- If this still fails, you'll need to download it from the Apple Software Update Download Location and install it.
- Run Apple Update ( Apple Icon → Software Update).
- Otherwise, in System Preferences → Print & Scan two network printers should appear and be available.
- Everything is now in place. Depending on what application you're in (such as Word), start your print process.
- Select a Pharos printer to print your job which will give you the Popup.
- Enter your MyCalStateLA ID username and click Continue.
- Enter your password and click Print.
- Go to the release station.
- Tap the screen of the station next to the printer.
- Swipe your card.
- On the screen, tap the desired print job to select it, then tap Print. When finished tap Exit.
- Note 1: Problems with your card (such as an old one) will trigger the above error. Go to Golden Eagle Center to resolve this issue.
- Note 2: You can use only one Print Release Station at a time.